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FAQs

 

Class Policies

Class and workshop registration must be made 48 hours in advance. For late registrations please call the studio: 916.872.1316

Each participant must have a ticket. Please arrive on time for the class, arrivals over 15 minutes will forfeit their ticket.

Cancellations

Customer Class Cancellations:

We understand sometimes plans change or unexpected things occur. In the event you need to cancel your space reservation we request you notify us as soon as possible and we will issue you a credit for a future class. We cannot credit classes with less than a 72 hour notice. Credits must be used within 60 days. Customized workshops cannot be refunded, they may be rescheduled based on details and ability to reschedule event.

Cancellation by studio:
In the event the studio has to cancel class due to low enrollment, teacher illness, you will receive a full refund. ​

 

Alcohol Policy

BYOB is allowed at 21+ events in studio. Beer and wine only, no liquor. Please bring your own cups/glassware.

Off-site events, policies vary, please read the class description or contact us if you have questions.

 

Ship Times - Online Orders

Items that are in stock will ship within 3-5 business days . Please allow 3-7 business days for USPS first class shipping and 2-5 business days for priority mail.​

phoneIcon (916) 872-1316

info@gatherstudioandevents.com